Veröffentlicht 28 Oct 2024, 6:56 pm

Support Engineer bei EoT Labs

EoT Labs and flagship project peaq were founded under the belief that a better trajectory for humanity exists. We’re focused on harnessing the power of modern technology to build a global, borderless, machine economy that works for all humans on earth – the 100%, not just the 1%.

Today, more than 20 industries are already being positively shaped by this next generation of apps built on the peaq network. This is an opportunity to join a team of performance-driven entrepreneurs, engineers, and creatives, on a mission to unlock the Age of Abundance.

Responsibilities

  • Detect high-signal alerts from production infrastructure events to provide early indicators of network attacks and compromises. Come up with a possible solution of what to do in such cases.
  • Monitor for insecure conditions and design fallback systems to support the stability of the network.
  • Assessing the problems faced and performing basic troubleshooting to determine if an issue should be further escalated.
  • Respond to security alerts and incorporate incident response management.
  • Fixing issues and communicating back to the community.
  • Working on answering simple support requests from potential customers about peaq service.
  • Liaising between the tech team and the community and ecosystem projects.
  • Setting up a local proxy to debug outgoing Web3 requests.

Basic Qualifications & Requirements

  • Provide first and second-level support for blockchain.
  • Monitor, troubleshoot, and manage blockchain nodes and networks to ensure optimal performance and security.
  • Provide support for blockchain-related issues, including node setup, synchronization problems, and network connectivity.
  • Help users with transaction management and anomaly detection within blockchain transactions.
  • Collaborate with developers to understand and resolve technical challenges, and ensure that the integration of new technologies goes smoothly
  • Interest in Cryptography skills.
  • Knowledge of consensus algorithms, cryptographic hash functions, and decentralized applications (dApps).
  • Proficiency in using blockchain explorers and other diagnostic tools to analyze transactions and blocks.
  • Professional working knowledge of English language.
  • Customer handling experience.

Benefits

  • Remote first. You’ll be joining a team working from all over the world.
  • Flexible working arrangements. Create your own journey with flexible working schedules and locations.
  • The opportunity to build and contribute to high-impact projects in a new industry that will positively shape the lives of hundreds of millions of people.
  • High growth potential. Room to grow professionally, while learning new skills and working at the cutting edge of the decentralized Machine Economy.
  • A warm and open culture at an international organization with team members from all four corners of the globe.
  • An environment that values autonomy, team spirit and open communication.

We look forward to building the future with you.



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