Veröffentlicht 15 Nov 2024, 9:00 am

Operations Associate bei Snapdocs

The Operations Associate is responsible for providing product support and assisting with product transactions to ensure a smooth experience for all Snapdocs users. 

What you’ll do:

  • Performs post close quality reviews and reports errors for resolution
  • Performs tasks required to schedule notaries for in-person signing appointments including managing communication between parties and updating order details to ensure each signing is completed successfully
  • Resolves common issues that occur during the duration of a transaction and escalates when necessary
  • Makes outbound phone calls when time sensitive situations arise
  • Performs quality control activities to ensure that all signings reach the expected touch points and help prevent any issues during the lifecycle of an order
  • Completes special projects as requested by their manage

You’re a good fit if you have:

  • High School Diploma
  • 1-2 years of related work experience, ideally in a repetitive administrative environment
  • Experience with title and loan documents is preferred
  • Ability to quickly learn new computer systems and applications
  • Excellent written and oral communication skills
  • A positive, resourceful, and self-starting team player who is eager to contribute to Snapdocs' mission

Work Environment: 

  • This is a remote role
  • Working hours could vary from approximately 10 to 30 hours per week
  • Start Date:12/10
  • Onboarding will take place the first 2 weeks: 9:30am - 5pm MST

Shifts:

We have 4 positions available, the shifts are flexible but these are the 4 shifts we need coverage for: 

  • Monday - Friday starting at 6am pst
  • Monday - Friday starting at 10am pst
  • Monday - Friday starting at 4pm pst
  • Weekend shift, working on the weekends and a few days in the week, hours are flexibl

Compensation: 

  • $20 per hour
  • Please note that the benefits listed below are eligible for full-time employees only


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Source: Remote Ok

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