Salesforce Project Manager
Location: United States - we are fully remote!
Summary
Thunder’s Project Managers are the lifeblood of our consulting engagements - serving as the project expert in planning, maintaining accountability, and managing resources to successfully deliver projects for our customer.
The PM plans, liaises and allocates team members to a project, holding the team accountable for recording time and deliverables to maintain an overview on project progress and health. They also ensure that projects are completed within the determined time frame, within the constraints of the budget, and with sufficient staffing.
Our ideal candidate is a natural multitasker who brings a keen eye for detail and depth in the delivery of effective Salesforce implementations. Thunder PMs are able to think critically and use their good judgment to maximize the success of the project. We value excellent communication and financial/budgeting acumen, a comfort level with briefing clients in advance when timelines change or obstacles arise, and work effectively in high-pressure situations.
Role + Responsibilities
- Create project plan(s) with timelines and milestones, then manage execution of said project plan (typically 3-5 projects at a time)
- Hold responsibility for day-to-day management of the project - budget, schedule, and deliverables
- Organize project logistics and stakeholder interactions
- Own financial details, budget management (inclusive of project margin), timesheet submission and project level forecasting
- Prepare and communicate regular status reports for client
- Act as the point of contact internally for your project, communicating to internal stakeholders on the status of your project
- Responsible for combined on+offshore team project delivery success and owning the overall health of on+offshore project team
- Manage project's open Action Items, Decisions logs and associated follow-up
- Drive executive level communication, in conjunction with an Engagement Manager
- Drive our delivery & project management methodology - with clients and internally at Thunder!
- Help drive customer satisfaction and CSAT responses for partnership level
Required Qualifications
- 2-4+ years’ consulting experience, preferably within the Salesforce implementation partner ecosystem and IT/tech consulting
- At least 2+ years of direct Salesforce delivery or project management role in a consulting/professional services environment
- Experience serving as the primary interface with offshore partners
- Experience with Agile software development methodology
- PMP (PMI) or designation or certification from other recognized project management/process methodology (Agile, Lean/Six Sigma, Kanban)
- Salesforce Administrator Certification
- Strong client-facing presentation and communication skills
Competencies
- Ability to prioritize individual and team tasks to ensure timely execution of the project from start to finish
- Financial and budgeting acumen
- Effectively facilitates meetings and demonstrates consensus-building skills
- Organizational skills to manage multiple projects
- Emotional intelligence and leadership skills to work with various stakeholders
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