Veröffentlicht 13 Aug 2025, 11:00 am

VIP Support Manager bei GoMining

We are currently looking for a VIP Sales & Support Manager to help us build strong relationships with key clients, increase sales, and ensure a high level of service. If you have strong sales skills, can find a personalized approach to clients, and want to work in the fast-growing crypto industry, this position is for you!

Responsibilities:
  • Actively sell GoMining products and services to VIP clients using a personalized approach.
  • Build trust-based relationships with clients, analyze their needs, and offer tailored solutions.
  • Provide premium support to clients by quickly resolving issues via chat, messengers, and email.
  • Work with CRM systems (HubSpot, Salesforce, etc.), maintain client databases, and track interactions and deals.
  • Collaborate with marketing and development teams to enhance the client experience.
  • Analyze client behavior and suggest ways to increase engagement and LTV.
  • Ensure customer requests are fulfilled efficiently and maintain a high level of client satisfaction.
  • Identify upselling and cross-selling opportunities among existing clients.
  • At least 2 years of experience in sales and customer service (preferably in crypto, fintech, or IT).
  • Strong negotiation skills and experience closing deals with VIP clients.
  • English level B2+ (written and spoken).
  • Understanding of cryptocurrencies, DeFi, NFT, and mining (or willingness to learn quickly).
  • Ability to work with CRM systems and analytical tools.
  • Proactive mindset, ability to work in a fast-paced environment and adapt to changes.
  • Customer-oriented approach, diplomacy, and ability to build long-term relationships.
Bonus Points:
  • Experience working with VIP clients and HNW investors.
  • Knowledge of additional languages (Chinese, Arabic, Spanish).
  • Experience in crypto exchanges, payment systems, or DeFi products.
  • Learning support - courses, English classes, and conferences (up to 100% reimbursement)
  • Unique loyalty program - receive corporate digital miners and earn passive income with no investment
  • Team retreats - company-sponsored stays at a villa in Turkey
  • Memorable events with wow prizes - we celebrate big occasions in a big way
  • “Employee of the Month” award - we recognize and reward our top performers
  • Flexible days off — holidays based on your location + up to 15 sick days + up to 28 vacation days (with fast and automated approvals)
  • New career tracks - real opportunities to grow into expert or top management roles
  • Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.


Please mention the word **SIMPLER** and tag RMzguNjguMTM0LjE5NA== when applying to show you read the job post completely (#RMzguNjguMTM0LjE5NA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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Source: Remote Ok

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