Mercier Consultancy MD is thrilled to announce exciting career opportunities for French-speaking individuals looking to work in Greece. This position not only offers a vibrant work environment but also includes a fully paid relocation package, making your transition as smooth as possible. Join our team and immerse yourself in a culturally rich experience while providing excellent service to our French-speaking clients.
Key Responsibilities
- Provide exceptional customer service in French across various communication channels, including phone, email, and chat.
- Address client inquiries and support requests with professionalism and accuracy.
- Record customer interactions and maintain detailed documentation in our CRM system.
- Troubleshoot issues and resolve customer complaints efficiently to ensure satisfaction.
- Collaborate with internal teams to enhance processes and improve the overall customer experience.
- Stay informed about company products and services to provide clients with relevant information.
- Fluency in French (both written and spoken) is essential; proficiency in English is a bonus.
- Previous experience in customer service or a related field is highly desirable.
- Strong communication and interpersonal skills with an emphasis on customer satisfaction.
- Ability to work effectively under pressure while managing multiple tasks.
- Knowledge of CRM systems and customer support tools is an advantage.
- A positive attitude with a willingness to learn and grow professionally.
- Willingness to relocate to Greece and adapt to a new living environment.
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