Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece! For those interested in taking their career to the next level while experiencing a new culture, we offer fully paid relocation packages to help you transition smoothly. This is a unique chance to work in a vibrant environment while utilizing your Danish language skills in a dynamic, growing company.
Key Responsibilities
- Provide exceptional support to Danish-speaking customers through a variety of channels including phone, email, and live chat.
- Assist clients with inquiries, account management, and product information in a professional manner.
- Document and track customer interactions and feedback in our CRM system.
- Resolve customer issues and complaints effectively, ensuring a high level of satisfaction.
- Collaborate with various teams to improve customer support services and address any challenges faced by clients.
- Stay updated on product knowledge and services offered to provide accurate information to customers.
- Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial.
- Experience in customer service or support roles is preferred.
- Excellent communication skills with a strong customer-oriented mindset.
- Ability to work efficiently in a fast-paced environment while managing multiple tasks.
- Familiarity with CRM systems and customer service software is a plus.
- Strong problem-solving skills and a proactive approach to customer engagement.
- Willingness to relocate to Greece and embrace a new opportunity.
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