- Partner with technology teams to design and implement connected data solutions across core business platforms.
- Lead integration and automation initiatives that create a single, reliable source of truth for client, policy, and financial data.
- Maintain data governance documentation, including data definitions, quality standards, and ownership models.
- Support reporting and analytics infrastructure to ensure secure, accurate, and timely access to data.
- Evaluate and pilot emerging technologies—including AI and automation tools—to enhance operational performance.
- Analyze and redesign workflows to eliminate manual processes and redundant data entry.
- Translate operational needs into system enhancements and technology requirements.
- Document workflows, data models, and accountability structures to ensure clarity and alignment.
- Serve as the primary liaison between the Benefits Practice and internal technology teams.
- Participate in planning and governance discussions to ensure alignment with broader organizational technology standards.
- Support change management efforts by communicating project timelines, progress,
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