Referral Coordinator – Health System Partnerships (Contract) @ Midi Health 💻
Midi Health is expanding its health system and provider partnerships and is seeking a Referral Coordinator (contract) to support inbound referrals from partner organizations. In this role, you will engage referred patients, coordinate appointment scheduling, and ensure referrals move efficiently through Midi's intake workflows.
Working closely with the Commercial team, you will interact with patients daily through Zendesk, phone outreach, and referral management systems to support a seamless patient experience.
The ideal candidate has experience in healthcare operations, patient scheduling or coordination, or referral management and enjoys patient-facing work within structured operational workflows.
This job is "HOT" 🔥
- You will help patients access care more quickly by ensuring referrals are processed smoothly
- You will support Midi's rapidly growing network of health system partnerships
- You will directly improve the experience for referred patients
- You will contribute to scaling referral and care coordination workflows as Midi continues to grow
Business Impact — Driving Seamless Referral Coordination 📈
You will help ensure referred patients successfully schedule and access care at Midi through three core focus areas:
1. Referral Intake & Coordination
- Manage inbound referrals from health system and provider partners, ensuring accurate intake and documentation
- Engage referred patients and assist with scheduling their Midi a
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