About us:
Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack.
Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit www.thena.ai
Roles:
- Support the engineering team in designing, building, and maintaining software projects.
- Collaborate with senior engineers to understand and contribute to the software development lifecycle.
- Participate in code reviews, gaining feedback and insights for improvement.
- Debug and resolve software defects and issues.
- Engage in learning opportunities to expand technical knowledge and skills.
- Contribute to documentation, providing clear instructions for developed features.
- Attend team meetings and brainstorming sessions, bringing a fresh perspective.
Responsibilities:
- Develop and test software components under guidance, ensuring code quality and functionality.
- Collaborate effectively with cross-functional teams to understand and address software requirements.
- Utilize established development tools, guidelines, and conventions.
- Ensure timely delivery of tasks and assignments, adhering to project timelines.
- Stay updated on the latest technologies and methodologies in software engineering.
- Provide feedback and innovative ideas for continuous improvement of development processes.
- Actively seek mentorship and feedback, striving for growth and development.
Benefits:
- Comprehensive health insurance for you and your family, ensuring peace of mind.
- ESOPs offering a stake in our company's success and growth trajectory.
- Generous flexible budgets dedicated to your learning and development.
- Robust mental wellness programs supporting the holistic well-being of our team.
- Access to high-end hardware and software tools, optimizing performance and innovation.
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