About Us
At Sleep Doctor, we're helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you're passionate about making better sleep possible—and want to help reshape the future of sleep care—we'd love to meet you.
About the Role
This role is critical to our vision to deliver simple-to-access and easy-to-afford sleep care to millions.
We are looking for a tech-forward, transformational Product Manager to bridge the gap between complex healthcare systems and a world-class patient experience. You'll work closely with the VP of Product to architect a scalable platform that eliminates the friction of traditional healthcare.
Initially, you will focus on building a seamless consumer experience across disparate systems; from eligibility checks to therapy fulfillment and reimbursement.. However, your ultimate mission is to build a next-generation insurance workflow which leverages AI tooling to fully automate payor processing. You will transform manual, error-prone tasks like pre-authorization and claims submission into an efficient touchless infrastructure.
What You'll Do
Phase 1: Connect & Integrate
- Map the "as-is" healthcare landscape and design the "to-be" technical integrations for eligibility, prior auth, and claims.
- Work hands-on with engineering and partners, leveraging APIs and middleware to integrate disparate systems to power a simple patient experience which ensures regulatory compliance.
- Translate insurance requirements into clean, actionable technical specifications.
- Define the "Clean Claim" baseline - establish the core data validation rules required to move from manual entry to initial electronic submission.
- Lead the product introduction of insurance-based pathways for home sleep studies (HSS) and DME therapy.
- Ensure parallel operation of cash-pay and insurance flows without introducing friction.
Phase 2: Transform & Scale
- Obsess over the patient experience. Use your tech-forward mindset (and the right AI/ML tools) to automate the packaging of pre-authorization bundles and clinical documentation, removing manual touchpoints.
- Design and iterate on digital-first patient journeys that provide radical transparency in pricing and care status.
- Build automated "scrubbing" engines that validate claims against payer-specific rules before they leave our system, ensuring a near-100% clean claim rate and minimizing denials.
- Identify platform gaps and leverage emerging health-tech standards (like FHIR or smart clearinghouse APIs) to ensure our sta
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